What Information We Collect
Which permissions we might ask you to authorize
How We Collect Your Information
How We Use Your Personal Information
Storage and Retention of Your Information
How We Share Your Information
How We Protect Your Information
Modification of This Policy
How to Contact Us
SUPPLEMENTAL TERMS -- JURISDICTION SPECIFIC
1. What Information We Collect
Information about your use of the Platforms. We may collect information about your operation on the Platforms, mainly including information that you click, browse, download, share, and your search record, video editing acts, or any other information provided during your use of our Services, so that we could provide you with the functions of the Platforms.
Device and log information. When you use our Services through the Platforms, in order to make sure you use our Services normally and the functions operate smoothly and safely, improve and optimize your use experience, carryout advertisement putting and message push，and protect your account security, we will collect your device and log information as follows: may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information (inferred from your IP address), internet service provider, pages that you visit before, during and after using the Services, information about the links you click, and information about how you interact with and use the Services.
With your permission, we may also collect information about your operating system's installed fonts in connection with providing the Services to you.
Feedback information. When you contact us for feedback or customer service, we will collect the information and material that you submitted, and your contact information (such as your phone number, and email address), so that we could contact you and answer your questions or provide other customer services to you.
In order to realize image and video processing quickly and accurately, we may need to upload the material or material tags to be processed to the cloud server for effect processing. The uploaded materials or tags are only used for image/video effect processing through related functions. We will not store the materials, tags and any related information for more than the necessary time, or use them for any other purpose besides this, or Provide to third parties.
2. Which permissions we might ask you to authorize
In order to provide you with more high-quality, efficient products and services and improve your service experience, we may ask you to authorize the corresponding terminal device permissions in the following additional services we provide to you. We collect the following permissions and corresponding information following the criterion of minimal data collection with your consent:
Album: used to access photos for video editing or upload and download personal videos, photos, audios, and subtitle data；
Gets the current network status: to alert users whether they are currently using the mobile network or determine whether a user's wifi network is available.
3. How We Collect Your Information
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you use the customer services on the Platforms.
We collect information from you passively. We use tracking tools like Google Analytics, browser cookies, and web beacons(see below for details)for collecting information about your usage of our Platforms.
4. How We Use Your Personal Information
We may use the information you have provided pursuant to this Policy to provide our Services or to communicate with you. Specifically, we may use your information for the following purposes:
We use information to improve our Services. We use your information to help us create, develop, operate, deliver, and improve our Services. For example, we might look at usage trends to make sure the Platforms is easy to use.
We use information for security purposes. We may use information for account and network security purposes, including in order to protect our Services for the benefit of all our users, and pre-screening or scanning uploaded content for potentially illegal content. We may use your information for security prevention, customer security services, etc.
We use information to send important notices, such as alerts about your account and changes to our terms, conditions, and policies.
We store and maintain your information for our legal obligations. For example, we may record, audit, analyze and dispose your information according to applicable laws in case of emergency.
When you use our Services, certain information may be stored locally on your device using“cookies” or similar technologies such as web beacons.
A cookie is a small text file or data file used to store limited information about the user of the device and is stored on your device. If you are uncomfortable with cookies, you can decline cookies at any time by modifying your browser settings. Most browsers are set to accept cookies automatically. You can set your browser to decline all cookies automatically or to prompt you for a response each time a cookie is offered.
5.1.1 Type of cookies we use
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Analytical or performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Marketing or Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
5.1.2 Third Party Cookies
COOKIE NAME Google Analytics
PURPOSE Collect anonymized statistics in order to improve the Site
MORE INFORMATION http://www.google.com/policies/privacy/partners
COOKIE NAME Intercom
PURPOSE Providing you with customer service
MORE INFORMATION https://www.intercom.com/legal/cookie-policy
COOKIE NAME sentry
PURPOSE To identify, monitor, and alert developers to errors, bugs, and other performance issues
MORE INFORMATION https://sentry.io/privacy/
5.1.3 Managing Your Preferences
If you want to restrict or block the cookies that are set by our website, you can do so through your browser settings. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features that we offer or store your preferences and some of our pages might not display properly.
6. Storage and Retention of Your Information
6.1 Storage of Your Information
The information that we collect from you may be transferred to, and stored at, a destination inside or outside of your country, for the purposes as described in the Policy. By submitting your information, you agree to this transfer, storing or processing. We will store your data within the United States. Please note that privacy laws in the United States may be different from those in your country or region. However, we will strictly comply with applicable privacy laws to protect your personal information. We will take reasonable steps to secure your information and treat it in accordance with the Policy and applicable laws.
6.2 Retention of Your Information
We retain personal information for as long as necessary to provide our Services or fulfill the original or directly related purpose for which such information was collected, or for other business purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We are required by law to keep some types of information for certain periods of time (e.g. statute of limitations). If your personal information is no longer necessary for the legal or business purposes for which it is processed, we will generally destroy or anonymize that information.
7. How We Share Your Information
Whenever selling any personal information to third parties, although it may be shared only when necessary to perform a legitimate business function.
We may share your necessary personal information data to third-party service providers to help us deliver and improve Services, marketing, push/deliver notification bar messages, and to help you to share content to third-parties media website, and other legitimate business functions. We will confirm on what basis each third-party will use your personal information and we will ensure that there are adequate safeguards and processes in place to protect your personal data.
We will disclose or transfer your Information, only if required to do so by law, or we have acquired consent from you, or in the good faith belief that any such action is necessary to: (a) comply with any legal requirements or comply with the legal process served on us or the Platforms; (b) protect and defend the rights or property of us, and (c) act under exigent circumstances to protect the personal safety of our users, or the general public.
We will not share, transfer or disclose your personal information in a way of violating this Policy or applicable laws. In the event of a transfer of information that may result from a possible merger, division, acquisition, asset sale, or bankruptcy liquidation by us, we will require the successor to protect your personal information in accordance with laws, regulations, and standards not lower than those set forth in this Policy.
8. How We Protect Your Information
We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect from your using of our Services on the Platforms. We will use all reasonable efforts to safeguard your personal information.
We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements. These measures include, but are not limited to, technical and organizational security policies and procedures, security controls and employee training.For example, when you send or receive data fromVoCut App, we make sure they are encrypted using Secure Sockets Layer ("SSL")or other algorithms.
If we become aware of any breach that affects the security of your personal information, we will provide you with notice as required by applicable laws. By using thePlatforms, you agree to accept notice electronically.
9. Your Rights
If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the "How to Contact Us" section below at any time. Your local laws may permit you to request that we:
provide access to and/or a copy of certain information we hold about you
prevent the processing of your information for direct marketing purposes (including any direct marketing processing based on profiling)
update information that is out of date or incorrect
delete certain information which we are holding about you
restrict the way that we process and disclose certain of your information
transfer your information to a third-party provider of services
revoke your consent for the processing of your information
If you have registered a relevant account, you can choose to cancel your account at any time. You can cancel your account by contacting us with an email to【[email protected]】. Before you cancel your account, we may need to verify your personal identity, security status, device information, etc. You understand that the act of canceling your account is irreversible. When you cancel your account, we will delete or anonymize your personal information, except as otherwise provided by laws and regulations.
We will consider all requests and provide our response within the time period stated by applicable laws. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with the information necessary to confirm your identity before responding to your request.
10. Minor's/Children's Privacy
It is our policy not to require personal information from minors or offer to send any promotional materials to persons in that category. We do not seek or intend to seek to receive any personal information from minors. Should a parent or guardian have reasons to believe that a minor has provided us with personal information without their prior consent, please contact us to ensure that the personal information is removed and the minor unsubscribes from any of our applicable Services.
11. Modification of This Policy
12. How to Contact Us
If you have any question/complain/suggestion/request regarding this Policy, you may also contact us directly at:
Email: 【[email protected]】
SUPPLEMENTAL TERMS -- JURISDICTION SPECIFIC
In the event of a conflict between the provisions of the Supplemental Terms -- Jurisdiction Specific that is relevant to your jurisdiction from which you access or use the Services, and the rest of the Policy, the relevant jurisdiction's Supplemental Terms -- Jurisdiction Specific will supersede and control.
Addendum for EEA and Switzerland Residents and UK
If you are using the Services in the European Economic Area ("EEA"), Switzerland or the UK, the following additional terms apply:
Your Special Rights
You have the following rights:
The right to request free of charge (i) confirmation of whether we process your personal data and (ii) access to a copy of the personal data retained;
The right to request proper rectification or removal of your personal data or restriction of the processing of your personal data;
Where the processing of your personal data is either based on your consent or necessary for the performance of a contract with you and processing is carried out by automated means, the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to have your personal data transmitted directly to another company, where technically feasible (data portability);
Where the processing of your personal data is based on your consent, the right to withdraw your consent at any time without impact to data processing activities that have taken place before such withdrawal;
The right not to be subject to any automatic individual decisions, including profiling, which produces legal effects on you or similarly significantly affects you unless we have your consent, this is authorized by Union or Member State law or this is necessary for the performance of a contract;
The right to object to processing if we are processing your personal data on the basis of our legitimate interest unless we can demonstrate compelling legitimate grounds which may override your right. If you object to such processing, we ask you to state the grounds of your objection in order for us to examine the processing of your personal data and to balance our legitimate interest in processing and your objection to this processing;
The right to object to processing your personal data for direct marketing purposes; and
The right to lodge complaints before the competent data protection regulator.
International data transfers.If you normally reside in the European Region, the personal data that we collect about you may be further transferred to, and stored at, a destination outside of the European Region (for instance, to our service providers and partners). For example, we may store the information that we collect in secure servers located in the United States.
- When we transfer your information outside of the European Region, we ensure it benefits from an adequate level of dataprotection by relying on:
- Adequacy decisions. These are decisions from the European Comrmission under Article 45 GDPR (or equivalent decisions under other laws) where they recognise that a country offers an adequate level of data protecticon. We transfer your information to some countries with adequate decisions; or
- Standard contractual clauses. The European Commission hass approved contractual clauses under Article 46 of the GDPRthat allows companies in the EEA to transfer data outside the EEA. These (and their approved equivalents for the UK and Switzerland) are called standard contractual clauses. Werely on standard contractual clauses to transfer your information to certain entities in our corporate group and third parties in countries without an adequate decision.
Please send an e-mail to us if you would like to exercise any of your rights 【[email protected]】.
Addendum for California Residents
The terms of this Addendum apply to residents of California under the California Consumer Privacy Act ("CCPA") and other applicable laws. The CCPA provides California residents with certain legal rights such as "do not sell." These rights are not absolute and are subject to certain exceptions.
In the past 12 months, we have not sold the personal information of California residents within the meaning of "sold" in the CCPA.
Your Special Rights Under the CCPA
Request we disclose to you free of charge the following information covering the 12 months preceding your request:
the categories of personal information about you that we collected;
the categories of sources from which the personal information was collected;
the purpose for collecting personal information about you;
the categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you;
the specific pieces of personal information we collected about you.
Request we delete personal information we collected from you, unless CCPA recognizes an exemption.
Be free from unlawful discrimination for exercising your rights including providing a different level or quality of Services or denying goods or Services to you when you exercise your rights under the CCPA.
We aim to fulfill all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.
Please submit your request via the following method: 【[email protected]】
If you are using the services in Canada, the following additional terms apply.
- Your Rights. Subject to limited exceptions under applicable law, you have the right to access, update, rectify and correct inaccuracies in your personal information in our custody and control and to withdraw your consent to our collection, use and disclosure of your personal information. To exercise these rights, you may contact us using the contact information set out below. We may require certain personal information for the purpose of verifying the identity of the individual making the request.
- Your Choices. You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link included at the bottom of each email we send(if any).
- You can also adjust your preferences regarding certain types of personaalized advertising by using the Ads tools in your Settings.
- Transfer Outside Your Jurisdiction. We and our service providers (including members, subsidiaries, or affiliates of our corporate group) may access, store and , otherwise, we process personal information outside of Canada (and, for residents of Quebec, outside of Quebec),in the United States, and other foreign jurisdictions where we or our service providers are located. For information about the manner in which we or our service providers (including service providers outside Canada) process personal data, please contact us using the contact information set out below.
- Contact. If you are a resident of Canada, you can contact our Privacy Office using the contact information provided in the "How to Contact Us" section.